JF
Johann F
1 reviews | Active since Mar 2009
29 Mar 2019, 09:14
Pathetic service
Absa Credit Card - My credit card expires over the weekend and I am now struggling for more than a week to have my replacement card delivered. Have been online now listening to the simple tune for nearly one hour....
Pathetic service.
Please - I am going to close my account and open an account with Capitec. Much better service delivery from them.
Helpful (0)
Replies (4)0
Replies (4)
Absa's replyOfficial
29 Mar 2019, 11:05Hi Johann,
Thank you for your posting. I am Basani Hlungwane and I will be facilitating your case. Your reference number to your complaint is ***. We will be in contact before end of day. Thanks.
Thank you for your posting. I am Basani Hlungwane and I will be facilitating your case. Your reference number to your complaint is ***. We will be in contact before end of day. Thanks.
Best regards,
Absa's reply29 Mar 2019, 11:05
Official
Hi Johann,
Thank you for your posting. I am Basani Hlungwane and I will be facilitating your case. Your reference number to your complaint is ***. We will be in contact before end of day. Thanks.
Thank you for your posting. I am Basani Hlungwane and I will be facilitating your case. Your reference number to your complaint is ***. We will be in contact before end of day. Thanks.
Best regards,
JF
Johann F's updateReviewer Update
29 Mar 2019, 14:17Hi Basani - still waiting for your call .... :-)
JF
Johann F's update29 Mar 2019, 14:17
Reviewer Update
Hi Basani - still waiting for your call .... :-)
Absa's replyOfficial
01 Apr 2019, 08:53Hi Johan,
So sorry for the delayed response. Card has been arranged for knock and drop delivery. The currier company will be in touch between today and tomorrow. We will diarize for confirmation and or follow-up. Thanks, Johan.
So sorry for the delayed response. Card has been arranged for knock and drop delivery. The currier company will be in touch between today and tomorrow. We will diarize for confirmation and or follow-up. Thanks, Johan.
Best regards,
Absa's reply01 Apr 2019, 08:53
Official
Hi Johan,
So sorry for the delayed response. Card has been arranged for knock and drop delivery. The currier company will be in touch between today and tomorrow. We will diarize for confirmation and or follow-up. Thanks, Johan.
So sorry for the delayed response. Card has been arranged for knock and drop delivery. The currier company will be in touch between today and tomorrow. We will diarize for confirmation and or follow-up. Thanks, Johan.
Best regards,
JF
Johann F's updateReviewer Update
01 Apr 2019, 09:13Thanks - waiting anxciously!
JF
Johann F's update01 Apr 2019, 09:13
Reviewer Update
Thanks - waiting anxciously!