PATHETIC SERVICE

I stopped using ABSA , and i decided to give them a second chance....biggest mistake of my life. Their level of professionalism does not seem to get better at all... i got paid on Friday, with drew money and they notified me as to how much was left in my account, which was accurate. i used my card friday evening and i got notified with regards to my next available balance. Monday morning a debit order went off that i had cancelled, and i got notified with the balance that was remaining. ..which was also accurate......after work on Monday i went to withdraw my daily limit balance, and i got notified with an amount that was not accurate . So today i decided to visit my closest ABSA brunch in Kilarney to be told a lot of ******* ....being told the the amounts did not go off..how can amount not go off from Friday until Monday ?.......then i am being told that i should not look a my remaining balance....i know what balance to look at when i check my notifications on my phone . i want this **** to be sorted out and whoever decides to call better make sure that they have the accurate facts...i WANT THIS TO BE SORTED OUT NOW !