RM
Robert M

1 reviews | Active since Feb 2018

09 Jan 2019, 09:40

Pathetic service

I've have never come across such slow and pathetic service .I app**** for credit card on the 24th of December 2018 and I still haven't received any correspondence regarding my application.I even sent a follow up email which wasn't responded to.

All that money spend on rebranding and.you still can't the basics right?

0
Replies (2)
Absa
Absa's reply09 Jan 2019, 15:07
Official
Dear Client
 
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.


Regards
 Vanessa Crowe
 Group Customer Care
 Absa Bank Ltd

Best regards,

Absa
Absa's reply10 Jan 2019, 05:16
Official
 Good day Mr Mayeke,  I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details. 

Best regards,