DB
Damian B

1 reviews | Active since Mar 2009

14 Dec 2015, 10:34

Pathetic service

I am writing this as I continue to stand in the queue as I've been doing for the past half an hour trying to change a few dollars.<br> <br> Someone has been in the bulk teller for this entire time and despite me ringing the bulk door twice, I am only told now that I can use tellers 3 or 4 for forex. <br> <br> Not a manager in sight. <br> <br> A fraction of the tellers manned.<br> <br> Terrible attitude and no help from bulk teller lady.<br> <br> This branch is not being managed at all.<br> <br> Why I continue to bank with ABSA escapes me.

0
Replies (1)
Absa
Absa's reply14 Dec 2015, 12:15
Official
Hello damian,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd