1 reviews | Active since Aug 2014
PATHETIC SERVICE!!!
My fiance has an investment account with ABSA and he already put all the required papierwork in to get the money loose. This was over two months ago. We were supposed to have received the money now on numerous occasions and once again NOTHING. The consultant that assissted us is now under investigation but I feel that is not our problem and that the money needs to be paid out regardless if he stole it or not. We have a binding contract that states that it requires 30 days notice. We need the money urgently and all we keep on hearing is that they are busy with the investigation and then they give us a week that it will be in. We have people to pay and currently we look bad as we cannot arrange anything as we dont have dates! We received dates before and then we had to cancel as the money just never appeared! We are considering taking legal action as ABSA is now withholding our money!<br> <br> I have told my fiance to close all of his accounts he has with ABSA as I truly believe they are useless! He also has a ***** case for his account and to this day we are the ones that had to call to find out what is going on. It has now been over 3 months and NO ONE has given us ANY feedback.
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
