1 reviews | Active since Feb 2018
Pathetic service
I don't understand how you queue for over 1 hour just to relace a card. Absa's service is pathetic. Do they not work according to a service level agreement like other banks? No energy at all...... Ticket C077 was issued at 12:29, it is now 13:43?♂️
Africanasity my a$$. They don't even update their app so that one can dispute unauthorised debit orders at the comfort of their home.
COME ON ABSA!!!!! Catch a wake up
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,