IR
Ilze R

1 reviews | Active since Apr 2018

24 Apr 2018, 13:16

PATHETIC SERVICE

phoned the ABSA ***** line on the 26th of March 2018 regarding *****. Still no feedback on the 24th of April phoned them to hear if their is any feedback yet regarding my complained hold for 25 min before I got transferred to an agent (Charmaine) then she said she is going to took into the matter and I'm still holding 35 - 40 min later. I'm still waiting with no results to my case as to yet. Pathetic service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Replies (1)
Absa
Absa's reply25 Apr 2018, 12:17
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please can you provide me with your reference number to enable me to conduct a follow up on this matter for you, this information can be sent via private message.

Regards

Claudette

Best regards,