Pathetic service !?

Picked up problems with Rewards end of February 2018. Eventually approached Hellopeter for help. Problem was fixed but re-appeared end of March 2018. Two emails to the person who made the fixes were not responded to. Another email to the ABSA hotline / actionline on 13 April not responded to.

So much for the lack of customer service and the lack of caring for a customer who has been with the bank for around 30 years?!?!???