MH
Mathilda H
1 reviews | Active since Dec 2012
25 Aug 2020, 11:43
Pathetic service
We are battling since May this year to get a ceded policy released from Absa for our client who passed away. We are in contact with Monatisa, Eugenia at Absa, however the feedback is very poor or no feedback. The spouse is in need of funds to pay her medical, etc and not yong anymore. We keep on getting this reply from Absa :Please see the below from the consultant. A request has been sent . We are just awaiting feedback from the securities department. Since today not resolved, very poor services
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Replies (4)MH
Mathilda H's updateReviewer Update
25 Aug 2020, 13:08We are the executor of the estate.
Client :
JJG du TOit, Id ***
| Policy number(s): | ***
| Life assured: | JJG DU TOIT
| Date: | 25/06/2020
| Request number: | *** :
Absa person :
Thalita Moshata, Thalita or Eugenia Monatisa
Client :
JJG du TOit, Id ***
| Policy number(s): | ***
| Life assured: | JJG DU TOIT
| Date: | 25/06/2020
| Request number: | *** :
Absa person :
Thalita Moshata, Thalita or Eugenia Monatisa
MH
Mathilda H's update25 Aug 2020, 13:08
Reviewer Update
We are the executor of the estate.
Client :
JJG du TOit, Id ***
| Policy number(s): | ***
| Life assured: | JJG DU TOIT
| Date: | 25/06/2020
| Request number: | *** :
Absa person :
Thalita Moshata, Thalita or Eugenia Monatisa
Client :
JJG du TOit, Id ***
| Policy number(s): | ***
| Life assured: | JJG DU TOIT
| Date: | 25/06/2020
| Request number: | *** :
Absa person :
Thalita Moshata, Thalita or Eugenia Monatisa
MH
Mathilda H's updateReviewer Update
25 Aug 2020, 13:10Id no : ***
Policy No : ***
Policy No : ***
MH
Mathilda H's update25 Aug 2020, 13:10
Reviewer Update
Id no : ***
Policy No : ***
Policy No : ***
Absa's replyOfficial
25 Aug 2020, 14:29Dear Customer
Please respond on my private email address otherwise the numbers does not show here on hellopeter side.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Please respond on my private email address otherwise the numbers does not show here on hellopeter side.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Absa's reply25 Aug 2020, 14:29
Official
Dear Customer
Please respond on my private email address otherwise the numbers does not show here on hellopeter side.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Please respond on my private email address otherwise the numbers does not show here on hellopeter side.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
MH
Mathilda H's updateReviewer Update
02 Sept 2020, 13:10I have responded to the email and received feedback that Absa is investigating. Still till today no outcome to assist.
MH
Mathilda H's update02 Sept 2020, 13:10
Reviewer Update
I have responded to the email and received feedback that Absa is investigating. Still till today no outcome to assist.