Pathetic Service.

In February 2015 a water pipe burst in the en suite resulting in the BICS being damaged. A claim was submitted the next day to ABSA. About a month later an assesor was appointed. In april a contractor came out saying he was instructed to repair the ceiling, light fittings and rhino boards.The next day I called ABSA again who said that another assesor would come out to re evaluate.the other assesor came out In May only.Yesterday another contractor was appointed but again to fix the ceiling lights and rhino board. Its been 5 months the cupboards have rotted and my clothes and bedding smell and are mildewed. The wall is also turning black because of the moisture under the cupboards. If absa isn't capable of sorting out the problem kindly let me knw. I will get my own contractor and and ABSA homeowners insurance must foot the bill. I will also be replacing the beddings and clothes damaged through the lack of efficiency from Absa at their cost!!