Pathetic service

<p>I am extremely dissatisfied with the service provided by VirginMoney CC.</p> <p>I app**** online and was sent an sms that my card was approved.</p> <p>A lady phoned me and went through the details.</p> <p>A card was couried to me on Monday morning 17th July 2017 .</p> <p>I phoned in for the PIN.</p> <p>I phoned in again later on Monday and was told that my card would take 3-4 days to activate.</p> <p>Today – Wednesday 19th July I phoned in to see if it was activated yet.</p> <p>Then I get told the application was declined a week ago.</p> <p>I don’t have a problem being declined – but why was I not informed at all; secondly at no time in any conversation did they tell me this; thirdly why waste the time issuing me with a card and couriering to me.</p> <p>What a farce for service this turned out to be.</p> <p> </p>