Pathetic service

<p>So I app**** for a money a week ago, I had use of it for one day and then there was a hold put on my card for the most stupidest reason and was questioned like a ********. it's now gone five days nothing has been resolved. I've called the customer care line and the weirdest part is they unaware of the person who has put the hold on the card. Virgin money is a joke and I've never had such shameful service in my life.</p>