Pathetic Service

<p>I phoned the Building Insurance on the 27th of Jan 2017 and first queried whether I can claim for the specific incident. The consultant said I could. The claim was loaded and a claim number sent to me. They sent out contractors to come quote me. The contractors did the quote sent the quote to the bank. I phoned the contractors they said they are waiting for the bank. Its almost two months now, so I decided to phone the bank after nurmerous unanswered emails sent to them, NOW that they have to pay they decided without informing me that they aren't approving it anymore. What a joke. Not even a phone call or a response to my email. And that is why people tend to go with other insurances. And why Absa isnt rated one of the top banks. </p>