Pathetic service

<p>I app**** for a personal loan on 1 March via my internet banking, that went smooth and verry quick. the next day I received a quote from them (also verry quick). Samantha phoned Friday 3 March and was very nice and I asked her to phone me on Monday, because one can only confirm and accept the quote on the phone. I did NOT receive a phone call from her on Monday, so to make a long story short I phoned 4 times now and all they say is that they cant get hold of her and they will send a email so she must phone me.</p> <p>Today I phoned again and asked for her, as priviously said they cant get hold of her, I then insisted to speak to the manager but after a while the lady came back to me saying he/she is in a meeting.</p> <p> </p> <p>This is unexceptable do they realy not want business?</p> <p> </p> <p>I am banking by them from the day I was born, I will be moving everything this weekend to another bank, i am GATVOL.</p>