YN
Yvonne N

1 reviews | Active since Aug 2011

31 Mar 2015, 16:15

Pathetic service

I have a housing insurance with ABSA and now my roof is leaking and they are not prepared to pay for services. Thabo called me saying they will only pay for ceiling damage and not for the roof. ABSA doesn't know how to treat their customers, the only thing is to take money but the service is very, very poor

0
Replies (1)
Absa
Absa's reply01 Apr 2015, 08:23
Official
Hello Yvonne Ndlovu,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd