AL
Alan L

1 reviews | Active since Feb 2014

20 Mar 2015, 11:03

Pathetic service

I went into Balfour park jhb ABSA branch sat for over 20 minutes waiting and watching - no branch manager present, no consultants present - so I got up to verbally complain to a Mr Ladius Campher, very ****y youngster who told me they were to busy to assist. If I app**** that attitude in my business I'd have no clients!!! I eventually was assisted by 'petronella' who was very quick to get consultants to magically appear. So I walked into the bank next door to ABSA, very pleasant and my new cheque and various accounts now open with them - sorry for ABSA!

0
Replies (1)
Absa
Absa's reply20 Mar 2015, 12:14
Official
Hello Alan2014,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd