Pathetic Service
Logged a HOC claim over 2 weeks ago still no response. Send a mail asking for feedback and I keep getting an autogenerated response that a consultant will get back to me in 2 business days. How long must I wait before my house collapses.
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Absa's replyOfficial
07 Mar 2025, 15:37Dear Amith Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1 Kind regards,Group Customer CareVanessa Crowe
Absa's reply07 Mar 2025, 15:37
Official
Dear Amith Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1 Kind regards,Group Customer CareVanessa Crowe