Pathetic Service

2- 3 days and its already the 4th day that I am waiting for the outcome of my application. My car finance with you was paid up and I bank with you. Im the one always calling and cannot get feedback from you. I heard the other day that according to stats that ABSA's customer service has improved. I beg to differ. I didnt comment on any survey. Just tell me the outcome of my application. Dissappointed customer.