TG
Thiru G

1 reviews | Active since Jun 2015

18 Apr 2016, 11:06

Pathetic service

Hi,<br> <br> After logging a call 10 days ago with no response.<br> <br> I just called your home loans department and nobody there can assist me. I was put on hold 3 times only to be told to call another department. This is after 10mis of speaking to Freddy & then Jacqui.<br> <br> The number they gave me doesn't even work.<br> <br> So who can help me cede a life policy to ABSA? Seems like ABSA don't want to be paid in the event of death.

0
Replies (1)
Absa
Absa's reply18 Apr 2016, 12:48
Official
Hello Thiru123,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd