AA
Alto A
1 reviews | Active since Aug 2020
21 Aug 2020, 13:39
Pathetic service
Since November 2019 i have been trying to get my absa app unblocked, i went into absa mulitple times to get my app unblocked and everytime i went in the consultants assured me that my app would work. Its been almost a year now and still not one of the absa consultants seems to know what customer service is, because they are so rude when you go into absa and just lie to you saying that everything is in order just to get rid of you.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
21 Aug 2020, 15:31Dear Alto Appelman
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***0
Kind regards,
Rezona Louw
Group Customer Care
Absa's reply21 Aug 2020, 15:31
Official
Dear Alto Appelman
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***0
Kind regards,
Rezona Louw
Group Customer Care