1 reviews | Active since May 2016
Good day
Let's see if I can get a good response from here
Please read below, this is the email I sent to ABSA for my concerns. And the reason why I am writing this, is because my questions have not been answered favorably
1. Because I work out of the country, and I cannot take my phone with me, while in the country I created a beneficiary. > Even verified the account, and paid the account from South Africa to make sure it works. > I am currently out of the country and wanted to pay the same beneficiary, then they wanted to verify the account again > Question? > Why Again??? > 2 Then because I left my phone at home. I went to verify the account and asked my partner in South Africa to put my phone on and verify the account. > There did not come any verification through, so that I could not resend it anymore. > Question? > Why did there not come a verification through after so many resends, I could not anymore > 3. I emailed my personal banker at Galleria Branch to ask about this 01/12/17 at 08:46 AM > Question? > Why did he not get back to me yet???? ( He did today with one pathetic answer) > 4. I went on Facebook and asked that same question > Question? > Why did I not get a response from them either??????? Karl Bulow
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
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