SC
Shereen C
1 reviews | Active since Nov 2017
07 Jul 2021, 14:53
PATHETIC, PATHETIC,
still no resolve, all I want is to close this account and never deal with Absa again. spoke to Layla in the ***** department 2 weeks ago, tel ***, ***** dept, Daphne Le Grange told me it is sorted, now no response from her, who else can help unblock my account, its not like big amounts of money going in and out of this account, there is R1640 in the account. I want to transfer this amount into another account, and CLOSE this account. Their customer skills suck. WHAT ARE THEY TRYING TO PROVE.
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Replies (1)Absa's replyOfficial
07 Jul 2021, 16:24Dear Shereen Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***6. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Absa's reply07 Jul 2021, 16:24
Official
Dear Shereen Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***6. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
