Pathetic, NO feedback and no help!

4 Jan I did an application for a value bundle and corresponding credit card. The value bundle was handed to me immediately all smiles. As the lady explained to me the credit card takes a week or two. No problem. After couple of weeks went by I phoned to find out the status, nobody knows! After a hell of a struggle and a million phone calls and visits to the branch, finally found out they picked up some listing on my name. I phoned all the CB's and forwarded the info to absa, showing there is in fact NO listing against my name! Emailed the branch on Tuesday to find out if there was any progress, still no response. Phoned on Wednesday, still waiting for my call back! I m completely disgusted that people, whom is apparently \expertly\" trained for the work, are unable to do something as simple as feedback! "