1 reviews | Active since May 2011
Pathetic, Loss making Business Banking and Customer Service
I have been a longstanding client of Absa Business Banking. I have an overdraft facility with them. Disturbingly they froze and seemingly cancelled this faciltiy with no notice to me. This goes against the Consumer Protection Act. No email, no sms, no banker call. I have a transaction i recieved a deposit for and i cant finalise that transaction because all the money was swallowed. To top it off there is no dedicated banker. They switch and rotate bankers on business accounts with no notice and communication to the account holders. The client is always on the back foot. Pathetic service. You make businesses suffer instead of promoting business growth and efficiency. And you bombard the public with adverts that suggest otherwise. Regrettable service!
