AB
Adel B

1 reviews | Active since Sept 2019

10 Sept 2019, 11:15

Pathetic insurer

Worst insurer I have ever seen. Very keen on taking your money every month but when it comes to any Insurance claim then they just say sorry and think out an excuse why. Pathetic!!!!! Send a email to head of department which didn't even acknowledge the email. This was send over a week ago already. Extremely disappointing!! Had my account for over 30 years and paid home loan for 20 years and insurance. Going to make the move!!

0
Replies (1)
Absa
Absa's reply10 Sept 2019, 12:54
Official
Dear Adel,
 
 Thank you for bringing this matter to our attention. The reference number to your case is C-***1. We will investigate the matter and furnish feedback within the next 3 days.
 
 Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd