Pathetic INSURANCE

<p>I am a first time home owner through an ABSA Bond. Together with my bond, I was sold ABSA building insurance. Within a week of moving in, the house was flooded by freak durban rains. I lodged a claim almost immediately after 7May2016. I've since called in over 20 times, it's been more than 4months, and no response from ABSA yet. The consultants have no clue what's going on. I'm fed up. First It's my fault there's no proper drainage (-yet several houses flooded in durban at that date and even was on news ) then ts because thery didnt get a detailed quote...etc etc. It's an ABSA bonded house insured through absa, the house is deteriorating with mold growing indoors, and I even had DRYFORCE send in a quote to dehumidfy the house, the doors are swelled and walls discoloured...yet ABSA is taking their time. Worst insurance ever....i still have no answer to my claim. You are letting your own bonded house go down in value...congrats ABSA ON BEING SO STUPID!</p>