pathetic FICA

Pathetic experience really ABSA approved my for a credit card i was asked to submit a POP as i do not have retail accounts i submitted my lease agreement this was an agreement that was renewed and filled out electronically by both landlords and my partner,, the consultant 'Karen de Grijs (ZA)' <***ca>sents an email saying it needs to be initialled on all pages on looking at the lease i saw the first page was not initialled our landlords live in the USA, i manage to reach DR Moodley who goes ahead initialled and sends it back no where did the consultant state it hand to be a hand signature . the reason we could not sign is firstly my landlord lives over seas secondly to curb covid contact all printing functionality in our offices was disabled Dr Mooodley, had no problem in accepting electronically signed lease agreement. Nedbank Accepted it when i did my other credit card yet absa rejected it----in addition the property being leased has justed been purchased by my partner lodgement is taking place yet ABSA is refusing to accep[t an electronically signed agreement with covid being passed companies are trying to keep employees safe even if i did print it by finding some internet cafe should i ask the landlord to fly to SA to sign the agreement coz ABSA wants to sight an original ????