SW
Samantha W
1 reviews | Active since Sept 2016
28 Nov 2018, 09:23
Pathetic Email Service
A simple question I emailed to ABSA ********** as follows ...
"Please can you advise if you can do a stop order or debit order on a Depositor Plus account, and if so, what the charges are?"
There reply ...
"Good day Kindly contact Savings and Investments on ***for assistance. Regards Absa Bank"
Why do I bother....
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
28 Nov 2018, 14:29Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Absa's reply28 Nov 2018, 14:29
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Absa's replyOfficial
29 Nov 2018, 07:16Dear Mrs. Wallace my name is Claudette Lewis. I will facilitate the resolution process for you. Your complaint reference number is ***. Progress will be provided within the next 2 working days., feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided.
Absa's reply29 Nov 2018, 07:16
Official
Dear Mrs. Wallace my name is Claudette Lewis. I will facilitate the resolution process for you. Your complaint reference number is ***. Progress will be provided within the next 2 working days., feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided.