RR
Reviet R

1 reviews | Active since Feb 2013

02 Jan 2025, 22:47

Pathetic doesn't describe it

Absa just decided to debit my home loan with life assurance and the home loan is paid off.I kept the bond open and requested any and all debits to stop.I don't need nor wanted life assurance

0
Replies (1)
Absa
Absa's reply03 Jan 2025, 12:31
Official
Dear Reviet Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***3. Kind regards,Group Customer CareVanessa Crowe

Best regards,