1 reviews | Active since Jan 2016
Pathetic Disguting Service
<p>On the 09/01/2017 i opened an account number is ********** 125(Tru Save ) after submitting all my documents i got a call from an Absa customer service agent telling me the account was successfully opened 3 months later no card was recieved. On the 06/03/2017 i opened another account number is ********** 020. to which docs were submitted i enquired about my previous account and advised it was opened the agent then advised a lady by the name of Verona was dealing with my account and that she would callme back. A week later Verona called advising both accounts were successfully opened and that i could collect my cards at any branch. since then i went 5 times to the branch who have told me none of the accounts are opne and that my docs sent through were not verified by the head office. Is this how ABSA trains there consultants to feed utter Bull**** to clients, and waste there time the branch manager and consultant Amanda at the Pinetown branch refused to even follow up to whats the hold up all i got told is sorry not our fault. You people are pathetic sorry excuses for human being with no integrity. I have to run around because your sorry excuse for staff cant do there job. ABSA you are disgusting together with your staff.</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
