Pathetic Debt Review Management

Dear ABSA,

I must say your approach to people who are under financial strain is pathetic. We are currently under Debt Review and every month I pay the installment.

Only to get a registered letter via email to say that you terminating the agreement.

I contacted the ABSA debt review department who said they could not help me, and then said they would call me back the next day. Well 6 days later and no call.

It is pathetic how not once you made contact to say we are in arears. Yet we pay. It is amazing how you as bank can only communicate when it suits you. And the the letter. All it say you are in arears. There is no amounts nor any information to say how you have tried to contact me.

I guess your greed and profit is more important than actually respecting a a court order and have simple respect to communicate with your clients