LM
Linathi M

1 reviews | Active since Aug 2017

01 Aug 2017, 12:25

PATHETIC CUSTOMER SERVICES

<p>THE ABSA ***** DEPARTMENT IS THE MOST PATHETIC DEPARTMENT EVER. EVERY SINGLE TIME SOMEONE HAS TO ASSIST ME I AM TOLD THE PERSON IN CHARGE IS EITHER IN TRAINING, LEFT THE COMPANY AND NEXT I WILL BE TOLD THEY ARE DEAD.</p> <p> </p> <p>WHAT MORE AM I SUPPOSE TO DO TO GET ASSISTANCE. IT HAS BEEN ALMOST 4 MONTHS OF BEING SENT FROM PILLAR TO POST, ITS RIDICULOUS. </p> <p> </p> <p>I WILL NEVER RECOMMEND ABSA BANK TO ANYONE.</p> <p> </p> <p>SOMEONE MUST CALL ME ASAP TO SORT OUT THIS MESS.</p>

0
Replies (4)
Absa
Absa's reply01 Aug 2017, 14:28
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,

LM
Linathi M's update02 Aug 2017, 08:25
Reviewer Update

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Absa
Absa's reply02 Aug 2017, 11:07
Official

Dear Customer

Please tell us more what happened to your account because i see it appears as closed on our system.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,

LM
Linathi M's update02 Aug 2017, 12:00
Reviewer Update

I am banking with FNB, so my card had problem, I went to the banch to fix it that is when I find out that I was registered on SAFPS by Absa.

I went to Absa to find out why, they told me that I opened a ********** acc, I told the guy that it was not me and the face that appear on their system is not mine. The person opened account in KZN and I am staying in Johannesburg.