PATHETIC CUSTOMER SERVICE IN THE BANK AND THE CALL CENTRE! DO NOT BANK WITH ABSA

<p>Ever since I opened this Absa account I have been in the bank every month with issues. My card is continuously blocked all the time. This bank is so unrealiable it is so frustrating to stand in a line to pay for items only to find your card declining at the till but you know you have funds. Everytime i go to the bank they unblock my card only to find it blocked again after a few days. When i call the call centre they can never help me. I even had to drive to the airport on a public holiday because my card was blocked and my children needed diapers and i could not withdraw my money, the airport branch was the only one open on that day. i drove from Muizenberg to Cape Toen International Airport to get my card unblocked for the umpteenth time. I was in the bank and even got a new card because apparently my card might have been the issue, the same day that I got the new card I was standing in line to pay and my card declines! I went back to the bank and i kid you not the lady behind the counter told me " Someone placed a block on your account but she is not answering her phone can you please come back later" . I told her that i need my money now all she did was she unblocked the chip on my card but my account remains blocked! I called the call centre now because I am done driving to the bank everytime and the problem keeps on persisting but the call centre cant even help me, thye transfer me from dept to the next, I am so two minded to even have money placed into this account because I wont have access to it. I have never dealt with a bank like Absa, they do not practice the importance of customer service and I am closing this account. Do not bank with Absa unless you have an unnatural likeliness to being f*cked around!</p>