PATHETIC CUSTOMER SERVICE FROM ABSA VEHICLE FINANCE

I am so disgusted at the service I been receiving from Absa Vehicle and Asset Finance for the past 2 weeks. I been trying desperately to get hold of legal department to settle my account with them, I been pushed from one department to the next, made numerous phone calls to them, nobody answers the phone at legal department. How do they expect clients to pay up their accounts if we cannot even get a settlement letter. Its strange, when you late with your payment, they will hound you. It would be great if Absa would respond to this complaint.