cA
chris A
1 reviews | Active since Nov 2021
06 Dec 2021, 14:48
Pathetic Customer Service
I have app**** for a credit card and received my approval letter. After sending me an email notifying me that CCD will deliver my card I have had no correspondence. I have emailed their customer service NUMEROUS times with absolutely no feedback. Pathetic.
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Absa's replyOfficial
07 Dec 2021, 10:30 Dear Chris Van As Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***3. Kind regards, Rezona Louw Group Customer Care
Absa's reply07 Dec 2021, 10:30
Official
Dear Chris Van As Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***3. Kind regards, Rezona Louw Group Customer Care