1 reviews | Active since Jun 2013
pathetic customer service
I was at the bank on Saturday the 2 April 2016. It was end of the month, 15people in front of me and only 1teller. I requested from the que can I go first as I needed to return to my shop. The people in the que never said anything but the person right infron agreed and the teller helped me. <br> After I left the manager and tellers came to my store to complain about me standing in front and not waiting in the que. Also saying that I keep saying I don't like the bank in from of other customers which is wrong to which I aplogised for. but the reason i don't like Absa is because I poor service each time I go to the bank. I explained to the manager to get more tellers and I was told he can't .<br> please sort out as soon as possible. <br> This poor service only happens at Absa, the other banks find every possible way to keep a customer happy.
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
