Pathetic customer service

My debit and credit cards where ****** on the 25/02/18, I reported and blocked them with Absa the same day they where ******. The next working I went to an Absa branch in Rivonia to get replacement cards which where issues on the 3/03/18 on the 9/03/18 @ on my way to work I received about 4 SMS notifications with translations that were done with my ****** and blocked credit card. I went to an Absa branch in Fourways mall to complain,i was told the transactions will be investigated and I will get feedback in two days,till this day I haven’t heard from Absa. Their service is pathetic and they have no clients interest. As soon as my matter has been resolved I will close my accounts with them and take my business elsewhere.