AT
Anita T

1 reviews | Active since Dec 2012

07 Dec 2017, 12:07

Pathetic Customer Service

Pathetic is an understatement! Just have to collect my car registration papers from ABSA in Southdowns Irene and I have been standing in the bank for 1/2 hour. Not because of any long queues. There is no bank agent at customer service! The teller that is busy with 1 customer before me does not finish. I have been standing so long now the bank is actually full of people •~ poor people behind me!!

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Replies (1)
Absa
Absa's reply07 Dec 2017, 13:34
Official


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved..

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd