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mandy M

1 reviews | Active since May 2013

13 Nov 2017, 15:15

PATHETIC CUSTOMER SERVICE

I went and deposited coins today. Over and above all the coins that I had bagged at home I had about R10 loose in change that needed to be bagged. The teller handed me the bags and told me to get along with it! I had the floor manager standing behind me watching me and the teller watching me too. What the hell happened to customer service with ABSA? Then I asked for the cash and was told no it must go into your account. R30-00 to deposit money???? Day light *******. You guys are getting worse and worse. Pathetic customer service. ABSA Brackenhurst

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Replies (1)
Absa
Absa's reply14 Nov 2017, 11:41
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please provide me with an account or ID number to enable me to log a formal complaint for you, this information can be sent via private message.

Regards

Claudette