JJvR
Jaco Janse van Rensburg

1 reviews | Active since Aug 2013

10 Sept 2019, 09:39

Pathetic Credit Card Division

6 Months trying to close a credit card (on which a refund is due!!) in an Estate. Telephone numbers don't work!! Only GENERIC replies on e-mails. FRUSTRATING and beyond pathetic!! NDE refers to Credit Cards/Credit Cards refer to NDE!!!

0
Replies (1)
Absa
Absa's reply10 Sept 2019, 11:20
Official
Dear Jaco,
 
 Thank you for bringing this matter to our attention. The reference number to your case is C-***1. We will investigate the matter and furnish feedback within the next 3 days.
 
 Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd