1 reviews | Active since Dec 2016
Pathetic credit card division
<p>Good day, I app**** for a limit increase on my credit card 2 weeks ago and each time I follow up I am either told my payslips were never received or the team leader has not provided any feedback. I app**** with Fnb and within an hour I had all the necessary docs in my inbox. I reconsidered Fnb offer because Absa would give me a lower interest rate. However now I am so disappointed in the service I received that I might as well move all my banking to Fnb. I am sure they can do it all in a days work. </p>
Dear Pamela
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Pamela
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you
Thank you
Good day Nthabiseng any idea as to when I will receive feedback?
Good day Nthabiseng any idea as to when I will receive feedback?
Hi Pamela
I do not have a direct response for now but your matter has already been forwarded to our card division
Regards
Nthabiseng
Hi Pamela
I do not have a direct response for now but your matter has already been forwarded to our card division
Regards
Nthabiseng