Pathetic client service at Absa

<p>Good day.Please help me.I went to Absa edenvale branch yesterday 1st of August to deposit R18800 in my savings account..unfortunately i havent used the account in a long tine because of the service.Today 2 August i wanted to do some transactions and i could not find my card.I went to germiston Lambton branch to try get a new card and i was told that they cannot issue a card because of suspected ***** activty in my savings account . that happened in may and i was not notified of this issues and when i queried i was told why i came to their branch i feel this is ****** because i am a black women who wants to ask question about my alleged ***** activity in my account and was told i would be escorrted from the building by security gaurds by absa employees namely mariette marker and debbie capeil. I find this to be very unproffesional and irresponsible from the bank that claims they can go the extra mile. Mariette marker left me unattendent and i quot " i have better things to do" and went to assisst a white lady i find this to be very racial because i was asking about my money not friendship or anything regarding her personal life. I have rent to pay and other expences to take care of now i will be sleeping outside with my 5year old due to inaduquece of absa and their staff memebers treating me like a ******** while i work very hard for my money and lie about activity on my account that is not even used alot by me. I need and want my money now. Because if it was ***** they were supposed to call account holder and ask me of it 4months ago instead .i have to explain my income to nonetities. I used to be an absa employee and find this very rude because i have seen white people enter the bank and quiery their accoilunts and get immdiate help from them. But currently i am disapointed at the level of deteroration of the service. I dont understand the personal question asked concering my deposit to the bank while im a client.....deal with this .they logded a ccp case no ********** in 4 May that has not yet been resolved deal with this please!!!!!! ********** account number ********** 413 angry client</p> <p> </p> <p>Please note that since i logged this complain with Absa,no-one has ever contacted me from absa team.Hello peter please help.</p>