WG
WALTER G
1 reviews | Active since Nov 2017
02 Oct 2019, 08:49
Pathetic banking system
Absa's new online banking system is pathetic, it jumps back and forth and before you can put the password in the system takes you back to the first login screen.. So you log a call, complain about it... and 6 days later they call you and tel you a case manger will be contacting you, this was the same reply I got the fist day.. How do one do online banking with a system that does not allow you to log in. Keep it up ABSA, my accounts will soon be moved to a bank that actually cares about the people..
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Replies (2)
Absa's replyOfficial
03 Oct 2019, 09:40Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne le Grange
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne le Grange
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply03 Oct 2019, 09:40
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne le Grange
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne le Grange
Specialist Case Manager
Customer Value Management
Best regards,
Absa's replyOfficial
03 Oct 2019, 10:10Hi WALTER GREYLING,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is C-***3 Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is C-***3 Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
Best regards,
Absa's reply03 Oct 2019, 10:10
Official
Hi WALTER GREYLING,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is C-***3 Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is C-***3 Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
Best regards,