LT
Landu T
1 reviews | Active since Oct 2015
01 Apr 2020, 14:57
Pathetic bank
I am sooo frustrated. Every second week I struggling with my internet banking being suspended. THERE IS MONEY IN THE ACCOUNT! So everytime I phone in, staying on the line forever, it being rectified, just to be sitting in the same situation a week or two after. I am so stick of phoning out all my monthly airtime. Worst bank ever. Sent emails. Phoned numerous numbers but noooo luck
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Absa's replyOfficial
01 Apr 2020, 20:02Dear Landu,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will however need your ID number in order to review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution.
I patiently await your response via private reply
Vanessa Crowe
Absa's reply01 Apr 2020, 20:02
Official
Dear Landu,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will however need your ID number in order to review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution.
I patiently await your response via private reply
Vanessa Crowe