RS
Rushana S

1 reviews | Active since Jun 2018

27 Aug 2020, 09:09

Pathetic bank and *********** employees that lie

Pravesh Bejay you have closed down case/reference number C-***4 but you didn't resolve anything and now you trying to put the blame on us when you guys were at fault, how pathetic. The worst bank I've ever dealt with and staff are ***********. I contacted you several times on your landline but to no avail. Your consultant supposedly informed us that the vehicle will be de-registered after it was settled and yet that conversation never took place.... I have proof dated and signed by ABSA that the vehicle will be re-registered within 21 days and now you guys are lying because have messed up and expect us to clean your mess, no thank you. Please reopen my case and rectify your mistakes, I expect a response on my emails that I've sent you.

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Replies (1)
Absa
Absa's reply27 Aug 2020, 10:16
Official
Dear  Rushana Slamdien 
 
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . 
 
The reference number to your complaint is  C-***0 
 
Kind regards, 
Rezona Louw 
Group Customer Care