AB
Aqielah B
1 reviews | Active since Nov 2015
18 May 2023, 13:40
Pathetic
The system inside the bank is ridiculous I’m here for a simple task and been sitting here for a over 3 hours. Not accommodating at all 2 consultants assisting at customer services and I’m no 18 in the queue.
Come on people
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Absa's replyOfficial
18 May 2023, 13:49Dear Aqielah Buntting,
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareBasani Hlungwane
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareBasani Hlungwane
Absa's reply18 May 2023, 13:49
Official
Dear Aqielah Buntting,
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareBasani Hlungwane
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareBasani Hlungwane