MS
Mark S
1 reviews | Active since May 2018
11 Apr 2022, 11:17
Pathetic App
Once again ABSA wins first prize for inconvenience with their useless banking app. CANNOT ACTIVATE THE CARD FOR A HOLIDAY OVERSEAS VISIT. THIS IS THE WORST BANK IN SA FOR A FEW YEARS RUNNING. Have to go into branch and an hour later plus an hour travel and tons of stress. Say no more.
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Absa's replyOfficial
11 Apr 2022, 13:38Dear Mark Da Silva Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Group Customer CareRezona Louw
Absa's reply11 Apr 2022, 13:38
Official
Dear Mark Da Silva Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Group Customer CareRezona Louw