TA
T A
1 reviews | Active since Sept 2021
29 Sept 2021, 13:55
Pathetic and weak service.
Stay well away from this bank.
Serious lack of service, clarity on products, concerns are never addressed. and even personal one to one service is shocking
If the ATMs arent down or being "serviced" the bank its self is a horror to visit you can go in at 7:30 and still wait in a line of 3 people till 9 and on and the only response you ever get is Öh the system is down or slow.
well the system has been down or slow for 20 years now.
they add things to accounts you dont want and you ask for 4 years for these to be removed and they still active the list goes on and on and on and you can see from other reviews this is not an isolated case.
-49 on the user index really where you belong
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Absa's replyOfficial
29 Sept 2021, 17:46Good Day Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you.
Vanessa Crowe
Vanessa Crowe
Absa's reply29 Sept 2021, 17:46
Official
Good Day Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you.
Vanessa Crowe
Vanessa Crowe