Pathetic and ********* service from Absa

<p>I would like to air my opinion on the absolutely poor service of dealing with ABSA insurance division.The lack of commitment to its clients must be a reflection of the employees/service providers they hire to handle a claim.In all honesty no insurance company should take approximately 2 weeks to assess a simple claim.We have call the call centre on numerous occasions and no feedback was provided. Call this Wednesday again, left a message with Mpho for her manager Daphne to contact me, to date we are awaiting for someone to call.This is truly unprofessional and not what I expect from such a well established entity such as ABSA insurance.</p> <p> </p> <p>Thanking you again for making an already bad experience even worse.</p>