RP
Ronz P
1 reviews | Active since Apr 2019
01 Aug 2019, 20:39
PATHETIC AND HOPELESS, WILL NEVER RECOMMEND EVER
The staff at Absa life are totally clueless, I spoke to quite a few people who assured me I have 1 policy active on my account, only to have my account debited for 2 policies, with the 1 being back dated to 3 months. My bond was only registered in July but I have been charged for June as well. I am furious and want my money returned to my account immediately. ABSA is negligent and just take clients money without checking their RECORDS.TOTALLY PATHETIC, I WILL NEVER RECOMMEND ABSA EVER.......
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Replies (3)0
Replies (3)
Absa's replyOfficial
02 Aug 2019, 10:19 Dear Ronz Pillay , Thank you for bringing this matter to our attention. We sincerely apologies on any inconvenience caused. Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Regards
Daphne Le Grange
Absa's reply02 Aug 2019, 10:19
Official
Dear Ronz Pillay , Thank you for bringing this matter to our attention. We sincerely apologies on any inconvenience caused. Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Regards
Daphne Le Grange
RP
Ronz P's updateReviewer Update
02 Aug 2019, 10:43So you can't call me to get that information, must I just advertise my ID number in this platform????? Is that how you going to resolve my issue??
RP
Ronz P's update02 Aug 2019, 10:43
Reviewer Update
So you can't call me to get that information, must I just advertise my ID number in this platform????? Is that how you going to resolve my issue??
RP
Ronz P's updateReviewer Update
03 Aug 2019, 16:53I would like to thank Bokang for his kind assistance in making my issue a priority and escalating it to ensure I receive the best assistance. I would like to Thank Tumi for positive feedback and great service, every company needs staff like this. Thanks AGAIN guys, much appreciated.
RP
Ronz P's update03 Aug 2019, 16:53
Reviewer Update
I would like to thank Bokang for his kind assistance in making my issue a priority and escalating it to ensure I receive the best assistance. I would like to Thank Tumi for positive feedback and great service, every company needs staff like this. Thanks AGAIN guys, much appreciated.